We track the sentiment of users on the social media graph.
= 24hr trend.
The Groubal Community Sentiment Index tracks the global customer satisfaction of hundreds of companies through near real-time analysis of social media messages.
Our authenticated API offers comprehensive access to the full history of scores for each brand and sector, with additional metrics that you can leverage for business intelligence and customer service.
Media companies, online stores, comparison websites and others can also make use of the near real-time API data and our configurable website widget to easily highlight the best and the worst customer satisfaction to their audience, providing additional value for purchasing decisions.
Get in touch to find out more about the API and how you can use it to provide additional value to your customers.
We can configure your widget to display any combination of brands over any timescale. Embed widgets on your website with a single line of HTML; works with all websites.